If you are using Sony PS4 then like other users you might also face many issues, and one of them is based on the PS4 NW-31194-8 which appear when you try to login into the PlayStation Network.
Earlier Sony has mentioned that they were aware of this problem and error and also claimed that their engineers are finding troubleshooting steps to fix PS4 NW-31194-8 error.
Later, they also provided a temporary fix for many PS4 users but for Europe and Asia region, users can’t able to come back online till now.
However, if we look at the temporary fix, then it involved the settings that can set up the MTU Settings in their play station console. But unfortunately, it was not the permanent solution for that was not a permanent solution for the Psn NW-31194-8 error. And as the ps4 gamers, I wanted some better solution to fix this error, and here we have tried some possible and better fixes in real and come up with it to fix PS4 error code NW-31194-8.
Many users are reporting NW-31194-8 psn while logging into their consoles after the 2.0 firmware update when they try to sign up to the PlayStation Network. As per mentioned above it involves the error code NW-31194-8. So the question is how to solve it, and the answer is here.
We have shown you the fixes that some users reported as well as the fixes that we have tries so let’s start with the fixes of the users.
PS4 Error Code NW-31194-8 Solution
As I already said about PS4 NW-31194-8 Fix, Sony has not provided any permanent fixes for this problem, but if you are happy with temporary fixes hen yes they have provided it to resolve the issue.
So if you are the one who can’t connect the PlayStation network due to the PS4 error code NW-31194-8, then you must have to read this article.
The error mostly appears when you go under the firmware updates or install the latest software on your PS4 console and receive an error code for a unique case.
One of the users reported that he is not able to connect the PlayStation Network as he was getting an error code NW-31194-8. It prevents him from connecting the PSN. And when he was in his friend’s home, he again tried to connect, and he succeeds. But when he came back to his home and set up his PS 4 and try to connect to the network, ups! He got the same message again with the same error code.
So the network may be the reason behind it but do not worry as today we are providing you the solid solution to resolve the Psn NW-31194-8 error issue. In case if you are experiencing this error, then it will help you at a higher rate.
Quick Notes Before Getting Started
Quick Tip 1:
Check the PlayStation Network Service
Before jumping to the methods to resolved PS4 NW-31194-8 error, first, you have to check the PlayStation Network Service Status from their official website and try to find out that their servers are not down and running well or not. The official website address is here: here: https://status.playstation.com/.
After you make sure that the game server and the PSN services both are running correctly, next you have to check your network hardware.
Quick Tip 2:
Check Hardware Network
First, from the home screen, go to the PlayStation 4 Settings.
From the settings go to the Network and click on ‘Test Internet Connection.‘ Here you can check your network status.
Also, update your router to its latest firmware version. It is also possible that you have not turned off the router and network hardware for a quite long time, so it’s time to turn off modem and router, unplug all cables and stay ideal for 10 to 15 minutes maximum. After that, you can plug them back to the network hardware.
If the above tip can work for you, then you do not have to go to the next methods. Your search ends here for the solution but if in case if the server is not the reason for the error, then you have to proceed to the next section to fix the error PS4 NW-31194-8.
PS4 NW-31194-8 Error Fix
Here we have provided two different solutions to solve this problem. It works for us, and we are sure that it will also help you to come back into action with your PlayStation Network.
Method 1: Change the MTU Settings
If you know about MTU setting then change it to 1470 or 1473 or 1476 from 1500 the default one and check the error is solved or not.
If you do not know how to change the setting, then do not worry just go through the following steps to get detailed instructions.
Go to the PS4 Home Screen and navigate to the Settings and from settings go to the Network.
Here you will find “Set Up Internet Connection,” click on it and perform a custom setup for your LAN Cable or Wi-Fi.
Go and look for MTU Settings. It is set up at the default value of 1500, and you have to change it to 1470 or 1473.
After changing the MTU Settings, leave all other settings as it is and check your problem is solved or not.
If it is not resolved yet, then you can go through the same process to change the MTU Settings for any values between 1472 and 1450. Try each value one by one, and after you are done it restart the console and look the issue is resolved or not.
Method 2: Changing DNS Settings
If the above fix does not work for you, then you can also try to change your DNS settings to resolve PS4 error code NW-31194-8 issue.
If the above one is not worked for you, it might be possible that changing the DNS can surely help you. To do so, you have to follow the steps given below:
Go to the PS4 home screen and go to the settings.
From the settings go to the Network and then choose the “Set Up Internet Connection” option.
From it choose the LAN cable or Wi-Fi and then it’s time to perform a Custom setup of the network.
Keep in mind that you should not use the DHCP, and in the DNS setting, you have to pick the manual option.
Now in the primary DNS field, enter 126.96.36.199 and in the secondary DNS field enter 188.8.131.52.
Now, you have to change the MTU settings. Here you have two choices, either leave it as default or follow the procedure of method one as shown above.
Now, save all the setting and check the error is solved or not.
It is all about troubleshooting steps to solve psn NW-31194-8. If any of the above will not work for you, then you can contact the PlayStation Customer Support or use the comment section below for further help. Thank you!